Every order that reaches your lab arrives structured. Your job: verify the clinical information is complete before starting design. No calls. No guessing.
Incoming Orders
Checklist
Sendbacks
STEP 1
Orders arriving in your inbox
When a surgeon submits an order from TrazaLab, it arrives in your dashboard as a structured case — not as a PDF, not as a WhatsApp message. Every field is typed, every photo verified by Photo Gates.
STRUCTURED DATA FROM SOURCE
Every order includes case type, tooth map, selected material, complete digital prescription, and mandatory photo evidence. The surgeon cannot submit the order without completing every required field.
TRAZALAB
LAB PANEL
ORDERS
INCOMING 3
IN PROGRESS
PRODUCTION
DESIGN
FABRICATION
COMMUNICATION
TRAZACHAT
Incoming Orders
3 CASES PENDING VALIDATION
MR
MARTINEZ, ROBERTO
TRZ-2026-0847 · Received 12 min ago
NEW
CASE TYPE
Full Arch Upper
MATERIAL
Monolithic Zirconia
SURGEON
Dr. Carlos Vega
CLINIC
Vega Dental Implants
INTRAORAL FRONTAL
UPPER OCCLUSAL
PANORAMIC X-RAY
LP
LOPEZ, PATRICIA
TRZ-2026-0845 · Received 2 hrs ago
NEW
We continuously enhance the interface to deliver a premium experience. The view in your account may vary slightly.
PHOTO GATES ALREADY VERIFIED
Before the order reaches your inbox, the system already verified that mandatory photos were uploaded. You will not receive orders without photo evidence — that is no longer your problem.
SURGEON SUBMITSStructured order
YOUR INBOXCase ready to validate
VALIDATIONQuality checklist
Key difference: In a traditional workflow, the lab receives ambiguous instructions and wastes time calling to clarify. On TrazaLab, every field is structured and photos are mandatory. Your validation focuses on clinical quality, not on deciphering intent.
STEP 2
Validation Checklist
TrazaLab generates a checklist specific to the case type. A full arch has 14 items; a crown has 10. Each item is marked pass or fail — and the system will not let you proceed until you make a decision on each one.
ADAPTIVE CHECKLIST
The checklist adapts to the case type. If it is a bridge, it includes abutment verification, cantilever, and interproximal spaces. If it is a full arch, it verifies implant map, gingival height, and VDO.
TRAZALAB
LAB PANEL
ORDERS
INCOMING
VALIDATING
Validation: TRZ-2026-0847
FULL ARCH UPPER · MARTINEZ, ROBERTO
DIGITAL PRESCRIPTION
Case type: Full arch specified
Material: Monolithic zirconia confirmed
Implant map: 6 implants, positions marked
Shade / color: A2 Vita Classical
PHOTO EVIDENCE
Frontal intraoral photo: Sharp, correct angle
Occlusal photo: Healing abutments visible
X-ray: Insufficient resolution — distal implants not distinguishable
DIGITAL FILES
STL scan: Correct format, proper file size
Opposing scan: Included and complete
Bite registration: Pending review
We continuously enhance the interface to deliver a premium experience. The view in your account may vary slightly.
A SINGLE FAILED ITEM BLOCKS APPROVAL
You cannot approve an order with failed items. TrazaLab will not let you. This protects your lab: every case that enters design has all the information you need.
STANDARD CHECKLIST (10 ITEMS)
Applicable to crowns, veneers, inlays/onlays and single restorations:
Restoration type specified
Tooth/teeth identified
Material selected
Color / shade confirmed
Intraoral photos (minimum 2)
Digital scan / physical impression confirmed
Preparation type adequate
Opposing arch scanned / registered
Occlusal relationship verifiable
Special instructions reviewed
BRIDGE / ARCH CHECKLIST (14 ITEMS)
Includes the standard 10 plus 4 specific to complex cases:
Standard items 1-10 +
Complete implant / abutment map
Vertical dimension of occlusion (VDO) specified
Midline and occlusal plane reference
Cantilever / extension verified
No gray area: Every item is binary. Pass or fail. If there is a single failed item, the system forces you to create a sendback before continuing. This eliminates the "maybe it will work" cases that end in rework.
STEP 3
Sendback System
When something is missing or does not comply, you do not call. You do not send a WhatsApp. You create a typed sendback that the surgeon receives as a structured request with clear instructions of what you need.
4 SENDBACK TYPES
Each sendback is automatically classified. The surgeon sees exactly what to correct and how. No ambiguity, no back-and-forth calls.
TRAZALAB
LAB PANEL
SENDBACK
CREATE SENDBACK
Sendback: TRZ-2026-0847
SELECT REQUEST TYPE
RESCAN
The digital scan is not usable. Request a new one.
ADDITIONAL PHOTO
A specific photo is needed that was not included.
CLARIFICATION
A field needs more detail or is ambiguous.
CLINICAL CONFLICT
Contradictory data between fields or photos.
SENDBACK REASON
The panoramic x-ray does not have sufficient resolution to distinguish implants #3 and #4. I need a periapical photo of that area or a new panoramic with higher resolution.
We continuously enhance the interface to deliver a premium experience. The view in your account may vary slightly.
INSTANT NOTIFICATION TO SURGEON
The surgeon receives the request immediately in their dashboard. They see exactly which item failed, the sendback type, and the lab instructions. They can respond directly from the platform.
FAILED ITEMDetected in checklist
SENDBACKTyped + reason
SURGEON RESPONDSCorrects and resubmits
RE-VALIDATIONUpdated checklist
COMPLETE HISTORY
Every sendback is recorded in the case history. If a surgeon asks "why was my case delayed?", you have an auditable record with dates, types, and exact reasons.
Real impact: Labs using typed sendbacks reduce average incident resolution time from 48 hours (calls and WhatsApp) to under 4 hours (structured response on platform).
CLINICAL CONFLICTS: THE MOST CRITICAL TYPE
When the surgeon data contradicts itself (e.g., shade A2 in prescription but A3 in notes, or an implant map that does not match the x-ray), send a "Conflict" sendback. The surgeon sees exactly which fields contradict each other and must fix them before the case lands back in your queue.
Validate with precision, not phone calls
Free account for labs. Receive structured orders. Intelligent checklist from the first case.