WeTransfer got you past email's 25 MB limit. Then the link expired 7 days later, your technician could not re-download the STL, and the case stalled. Here is why a purpose-built dental-lab platform beats a generic file-transfer service.
Link dies after a week. If the technician needs to re-reference the original scan during try-in review, the file is gone. WeTransfer Pro extends this but you are still on a countdown clock.
WeTransfer sends a file. It does not know which patient, which tooth, or what the surgeon asked for. Your lab re-types the case info from the email body into Excel, every time.
The surgeon sends the STL but not the structured Rx. That arrives in a separate email. That the technician has to manually pair with the WeTransfer link. Human error guaranteed.
Six months later, you cannot prove the surgeon sent you the file. You cannot prove the technician downloaded it. No audit log, no retention record.
WeTransfer Pro is $12/mo per user for unlimited file retention. A 5-person lab costs $60/mo — more than TrazaLab's $29/mo plan that also includes the clinic for free.
WeTransfer's enterprise plan offers GDPR compliance, but not HIPAA BAA. Basic and Pro plans are legally risky for patient clinical data in the US.
Absolutely. WeTransfer is great for sending marketing assets, one-off design files, or anything not case-related. TrazaLab is purpose-built for the dental case workflow — it is not trying to replace WeTransfer for general file transfer.
They keep working until WeTransfer expires them. For past cases with expired links, you can re-request files from the surgeon and upload them to the TrazaLab case. For new cases, upload directly to TrazaLab and skip WeTransfer.
Yes, in most configurations. A 5-person lab pays $60/mo for WeTransfer Pro (5 × $12/user). That covers only file transfer. TrazaLab is $29/mo for the Professional plan covering case management, Digital Rx, AI transcription, clinical chat, and file handling — plus the paired clinic joins free.
TrazaChat covers the same use case (visual feedback on a shared file) but scoped to the case. Comments on the STL, the try-in photo, or the Rx are all threaded into the case record — not scattered across separate file-feedback pages.
Yes. Every case has a unique invite URL. The surgeon clicks, uploads files directly to the case, and the lab receives them structured. No separate file-transfer step, no link expiration.
TrazaLab bundles the STL, the prescription, the photography, and the audit trail into one record that both the lab and the clinic can access forever.
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