Comparison

TrazaLab vs WeTransfer. Files that do not expire.

WeTransfer got you past email's 25 MB limit. Then the link expired 7 days later, your technician could not re-download the STL, and the case stalled. Here is why a purpose-built dental-lab platform beats a generic file-transfer service.

The real cost of WeTransfer

Why WeTransfer fails for dental labs

7-day expiration (free tier)

Link dies after a week. If the technician needs to re-reference the original scan during try-in review, the file is gone. WeTransfer Pro extends this but you are still on a countdown clock.

No case metadata

WeTransfer sends a file. It does not know which patient, which tooth, or what the surgeon asked for. Your lab re-types the case info from the email body into Excel, every time.

No prescription

The surgeon sends the STL but not the structured Rx. That arrives in a separate email. That the technician has to manually pair with the WeTransfer link. Human error guaranteed.

No traceability

Six months later, you cannot prove the surgeon sent you the file. You cannot prove the technician downloaded it. No audit log, no retention record.

Per-transfer cost

WeTransfer Pro is $12/mo per user for unlimited file retention. A 5-person lab costs $60/mo — more than TrazaLab's $29/mo plan that also includes the clinic for free.

Compliance gray zone

WeTransfer's enterprise plan offers GDPR compliance, but not HIPAA BAA. Basic and Pro plans are legally risky for patient clinical data in the US.

Line by line. Feature by feature.

Feature
WeTransfer
TrazaLab
File retention
7 days free · unlimited with Pro ($12/user/mo)
Unlimited, forever, linked to the case
Max file size
2 GB free · 200 GB Pro
5 GB per file, no per-lab cap
Case linkage
None · file is orphan from patient/tooth/Rx
Every file attached to structured case record
Digital Rx
Not included — separate email required
Structured Rx: tooth · material · shade · implant catalog · surgeon signature
Audit log
Nonexistent (free) · per-transfer receipt only (Pro)
Immutable · per-user · per-case · exportable for regulator
Compliance
GDPR Enterprise only · no HIPAA BAA
HIPAA-aligned · GDPR · LFPDPPP · BAA available
Clinic access
Sender only · no account for recipient
Both lab and clinic have accounts · included at no extra cost
Cost (5-person lab)
$60/mo (WeTransfer Pro × 5)
$29/mo · clinic joins free · unlimited cases

Questions dental labs ask before switching

Can I still use WeTransfer for non-dental files?

Absolutely. WeTransfer is great for sending marketing assets, one-off design files, or anything not case-related. TrazaLab is purpose-built for the dental case workflow — it is not trying to replace WeTransfer for general file transfer.

What happens to my existing WeTransfer links?

They keep working until WeTransfer expires them. For past cases with expired links, you can re-request files from the surgeon and upload them to the TrazaLab case. For new cases, upload directly to TrazaLab and skip WeTransfer.

Is TrazaLab really cheaper than WeTransfer Pro for a lab?

Yes, in most configurations. A 5-person lab pays $60/mo for WeTransfer Pro (5 × $12/user). That covers only file transfer. TrazaLab is $29/mo for the Professional plan covering case management, Digital Rx, AI transcription, clinical chat, and file handling — plus the paired clinic joins free.

What about WeTransfer's "Paste" feature for feedback?

TrazaChat covers the same use case (visual feedback on a shared file) but scoped to the case. Comments on the STL, the try-in photo, or the Rx are all threaded into the case record — not scattered across separate file-feedback pages.

Does TrazaLab generate a file-transfer link I can send to my surgeon?

Yes. Every case has a unique invite URL. The surgeon clicks, uploads files directly to the case, and the lab receives them structured. No separate file-transfer step, no link expiration.

Do not send files. Send cases.

TrazaLab bundles the STL, the prescription, the photography, and the audit trail into one record that both the lab and the clinic can access forever.

Try TrazaLab free for 14 days