TrazaChat for dentists
Your lab and your patients, in TrazaChat.
You talk with your laboratory in each case thread and with each patient in their own chat, from the desk or from the phone.
For dentists who work with a laboratory and with their patients
People
Your lab and your patients, in one list.
People lists your laboratory and each patient. At the top, what is still unread on each side.
With your laboratory
Send from your phone, with #4107.
Your laboratory gives you a link to your chat. You open it on your phone, with no account, and what you send with # and the number is filed on the case.
With your patients
Your patient writes only to you.
You share a link and a 6-digit PIN. The patient opens the chat on their phone and talks only with your clinic.
What the patient sees
Their PIN, and their chat with you.
The patient opens the link, enters the PIN and sees your name, your clinic and your contact details.
Two chats
The case and the patient, apart.
Your laboratory and your patients never share a chat.
With your laboratory, each case has its conversation.
The patient writes only to you.
What you send the laboratory with #4107 is filed on that case.
Laboratory and patients
What each chat does.
How each side gets in and what is sent.
Laboratory
You talk about the case.Patients
You talk with your patient.From your desk, or with the link your laboratory gives you.
From your desk, in that patient's chat.
The laboratory, from its desk or its phone.
With your link and a 6-digit PIN, no account.
Photos, scans, DICOM, documents, voice and video.
Photos, documents, voice and video.
The file is filed on that case.
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Questions
Questions from the clinic.
In their chat, tap Link. You copy the link and the 6-digit PIN and send them to the patient.
With your patientsNo. They open the link in the phone's browser and enter the PIN. You can create a new PIN or revoke the link whenever you want.
With your patientsPhotos, documents (PDF, Word or TXT), voice notes and video. Scans go in the chat with the laboratory.
What the patient seesSend the photo with # and the case number. It is filed on that case and the chat shows “Saved to case #4107.”
With your laboratoryYour laboratory gives it to you. You open it in the browser, with no account, and see only your chat with that laboratory.
With your laboratoryNo. An account created by the laboratory sees only the chat with that laboratory.
People