1Agreements
What you accept when you create an account, and how plans work.
- Terms of ServiceThe conditions for using the platform.Spain and EUUnited StatesLatin America
- Data Processing Agreement (DPA)How we process personal data on your behalf, and our subprocessors.Spain and EUUnited StatesLatin America
- Business Associate Agreement (BAA)PHI protection under HIPAA, for US customers.United States
- Cancellation and refundsHow to cancel a plan and what happens to charges.Spain and EUUnited StatesLatin America
2Privacy
What data we process and what the site stores in your browser.
3By country
Notices a specific country’s law requires.
4Security
How we protect and back up data.
- SecurityEncryption, access control, audit log and vulnerability reporting.Spain and EUUnited StatesLatin America
- Backup and continuityBackup, recovery and retention after an account closes.Spain and EUUnited StatesLatin America
A legal question?
Contracts, signed copies of the DPA or BAA, and legal notices.