At a glance
Informational summary. The policy text controls.- Few, and our own.The necessary ones remember your language, your cookie choice and your chat conversation.
- Analytics, with your permission.Google Analytics and our own analytics measure visits to improve the site. No advertising.
- You decide.Accept analytics or necessary only, and change it any time from the footer.
- No sale of data.We do not sell or share browsing data for ads.
1What cookies are
A cookie is a small file a site stores in your browser. This policy also covers similar technologies: local storage (localStorage) and session storage (sessionStorage).
It applies to trazalab.com. The application (app.trazalab.com) also uses strictly necessary cookies or storage to keep you signed in. For data we process outside the browser, see the Privacy Policy.
2Cookies we use
Necessary and functional
They make the site work the way you asked. They are stored without asking for consent because without them we could not remember your choice, your language or your conversation.
| Name | Purpose | Duration | Type |
|---|---|---|---|
| cc_consent | Stores your cookie choice (analytics or necessary only). | Until you change it or clear site data | localStorage |
| tl_lang | Remembers the language you chose. | 1 year | First-party cookie |
| tl_chat_token | Keeps your support chat conversation open. | 7 days | First-party cookie |
| tl_browse_id | Random identifier that lets the support chat know a visit is active and offer help. | 30 days | First-party cookie |
Analytics
They measure which pages are visited, for how long and how far they are read, to improve the site. They are not used for advertising.
| Name | Purpose | Duration | Provider |
|---|---|---|---|
| _ga | Distinguishes visits for Google Analytics 4 statistics. | 2 years | |
| _ga_<ID> | Keeps the Google Analytics 4 session state. | 2 years | |
| tl_vid | Visitor identifier for our own analytics (page views, time and scroll). | Deleted when you withdraw consent | TrazaLab (localStorage) |
| tl_sid | Session identifier for our own analytics. | Until the tab closes | TrazaLab (sessionStorage) |
3Analytics and your consent
- Our own analytics.Our own analytics only runs if you choose “Accept analytics”. If you choose “Necessary only” or withdraw consent, it stops and tl_vid and tl_sid are deleted.
- Google Analytics.In the European Economic Area, the United Kingdom, Switzerland and Brazil, Google Analytics stores no cookies until you accept. Meanwhile it may send cookieless signals without identifiers (Google consent mode). Elsewhere it runs when the page loads, and “Necessary only” turns it off.
- Your choice applies site-wide.Your choice is stored in your browser and applies to every page on trazalab.com until you change it or clear site data.
4Third parties
- Google (Google Analytics 4). Receives the analytics data described above. How Google uses this data.
- Cloudflare. Delivers and protects the site. It may set technical security cookies when it detects automated traffic.
- Google Fonts. Some pages load fonts from Google, which receives your IP address. No cookies are stored.
We use no advertising or social-media cookies. WhatsApp links open the WhatsApp app and load nothing from WhatsApp on this site.
5How to change your choice
Open the cookie settings here or from “Cookie settings” in the footer of any page.
You can also block or delete cookies in your browser. If you block the necessary ones, the site may forget your language or close your chat conversation.
6Changes and contact
We will update this table when the site adds or removes a cookie, and change the version shown above. For any question, email privacidad@trazalab.com.